As we find ourselves in another lockdown, we wanted to explain how we have adapted our work processes to ensure we are compliant with the current Government guidelines and keeping everyone in our community safe.
Please find below a summary of how we can continue to work with our clients and the community.
Private Inspections (Sales & Lettings)
When arranging or conducting private appointments for open homes, for both sales and lettings, our agents will undertake the following:
Please note: we will only show rental properties if they are vacant.
Virtual Inspections (Sales & Lettings)
We are offering virtual inspections over this period, which allow a personalised property viewing experience without any of the risks that exist with face-to-face contact. There are a variety of online platforms we can use to do this with buyers and renters, for both residential and commercial property. If you would like more information or would like to book a virtual inspection of a property, please reach out to the relevant agent.
Appraisals for (Sales & Lettings)
We are offering appraisals over this period, if you would like to book an appraisal, you can do so here:
Signing of Contracts
All our clients, whether you are leasing a property, exchanging on a sale or re-signing agency agreements we can do so electronically.
As we are currently unable to run onsite auctions or in-room auctions, we can and have successfully run virtual auctions.
To register for an upcoming online auction, please contact the relevant agent for the property so they can provide you with the necessary information to register.
>> You can view our online auctions LIVE – click here
If clients are happy to proceed, we will ensure all safety measures are taken to continue to produce marketing materials (photos, floorplans, styling).
Pre-settlement inspections will proceed but in line with NSW Government guidelines, only one party is to attend.
These will be put on hold until further notice. If you have received a notification of a Routine Inspection in the last few weeks please disregard it, we will reschedule these.
Our Property Managers will continue to complete vacate inspections as usual. These are also only able to be carried out with one Property Manager and one client. Should you be vacating in the next two weeks and wish to attend your vacate inspection please contact your Property Manager.
In end of lease situations, our maintenance team will now only commence work once the current tenant has vacated the property. This will minimise our team’s and preferred tradesman’s risk.
Ingoing inspections will continue and tenants can move in as usual. Our team is able to provide all paperwork digitally and can offer key handover services with one tenant, or keys can be arranged for collection by lock box.
For the moment, only urgent maintenance jobs will be managed. Please contact our team via this online form or call them on 8969 4141.
If you have any other questions or concerns, please call or email us!