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Tenant tips

Tips to secure a rental property

Are you having trouble finding a rental property? Perhaps you haven’t rented in some time?

The rental market is very competitive and if you snooze you will lose!

Let us help you submit the ideal application.

At Ray White Lower North Shore Group, we have one of the largest rent rolls in the area and understand the frustrations of trying to find and secure that new rental.

Here are some tips that may help you get in first

  • Set up rental alerts on real estate websites like and so you are first notified of any new listings
  • Attend the first open inspection on the property
  • Confirm open inspection times the day before you view the property
  • Download applications from the agent’s website and have them ready at the viewing
  • Make sure you meet all the requirements on the application e.g. enough identification and previous rental history
  • Let your rental and personal references know to expect a phone call
  • The more information you provide the easier and the faster it is for agents to process your application

It’s simply about being proactive. Let us help you.

Paying your rent

It’s important that paying your rent is just like paying any other type of bill. Many people do not realise that your rental history will support your credit rating. Therefore it’s important you are aware of the payment options and what is required.

We provide you with simple methods for the payment of rent, our preferred option is the DEFT Payment System, the other methods are credit card, cheque or EFTPOS.

If you have forgotten the BPay biller code or your personal reference number please contact our office on 8969 4141,  under the Residential Tenancies Act you are required to pay your rent by the date noted on the schedule in your Tenancy Agreement and it must always be paid in advance.  Should you have any difficulties in paying your rent please notify us as soon as possible.

Ray White Lower North Shore Group has zero tolerance for rental arrears, this is a strict policy on the payment and collection of rent.

Ending a tenancy

To end your tenancy you will need to give written notice to the agent. The notice period required will be different depending on the situation.

At the end of the fixed term

If you want to end your tenancy when the fixed term period of the agreement is due to run out, you will need to give at least 14 days notice. This notice can be given up to and including the last day of the fixed term.

After the fixed term

If you want to end your tenancy after the fixed term has ended (and you have not signed another agreement), you will need to give at least 21 days notice. This notice can be given at any time and does not have to line up with the rent payment cycle. You must pay the rent up to and including the day your notice ends and you vacate.

Breaking your lease

Should you request to terminate your lease agreement early you must notify Ray White Lower North Shore in writing as soon as possible.  This will then be forwarded onto the owner.

In any break lease situation, there are certain fees and charges payable. Fees and charges include but are not limited to a fixed break fee as per the Residential Tenancies Act 2010 or the landlord’s out of pocket expenses. Please refer to your lease agreement or contact your property manager for further information.   

ALL KEYS (including any copies made) are to be returned to Ray White Lower North Shore to finalise your vacate.  Your property manager will keep in touch with you regarding the approval of a new tenant and the finalisation of your lease. A vacate inspection will be conducted upon the finalisation of your tenancy.   

Providing the property has been left in satisfactory condition, all outstanding monies paid and owner approval,  your bond will then be refunded to you promptly, less any deductions discussed.

Ensuring a hassle-free vacate

As you would expect to enter a new property with a high cleaning standard, we too expect the property to be left with that same high standard, obviously taking into consideration the entry condition report.

Often tenants are required to return to the property after vacating to attend to outstanding cleaning items. This inconvenience wastes valuable time for all parties and unnecessarily delays for tenants receiving their bond refund. We strongly suggest employing professional cleaners who can complete the work, that would normally take days, in just hours.

Please take a look at the following guides which will ensure you a stress-free move, and a full bond refund.

Click Here To View Our Tips To Avoid Unnecessary Bond Deductions